Downtown Phoenix Hotel, Phoenix
About the Hotel
SureStay Hotel by Best Western Phoenix Downtown is located in the vibrant heart of downtown Phoenix, offering easy access to numerous attractions. The hotel provides essential amenities for both business and leisure travelers seeking a convenient stay. It is located just minutes away from Talking Stick Resort Arena and Chase Field, making it ideal for sports enthusiasts. The property also features live music venues and art galleries close by, enhancing its cultural appeal.
Location
SureStay Hotel is strategically situated within downtown Phoenix, close to shopping complexes like CityScape Phoenix and various arts venues on Roosevelt Row. The Van Buren Light Rail stop is only 0.5 miles away, offering convenient public transportation options. Major attractions such as the Phoenix Convention Center, Copper Square, and the Children's Museum of Phoenix are all within a short drive from the hotel.
Rooms
The hotel offers 36 air-conditioned accommodations accessed via exterior corridors. Each room is equipped with modern comforts such as refrigerators, LCD televisions, and MP3 docking stations. Additional amenities include laptop-friendly workspaces, complimentary WiFi, and private bathrooms with complimentary toiletries. Guests also appreciate conveniences like hair dryers and ironing boards in every room.
Eat & Drink
SureStay Hotel provides a complimentary continental grab-and-go breakfast for guests. The focus is on convenience, with a variety of options available to start the day. For those looking to dine out, numerous restaurants and cafes can be found in the surrounding downtown area, offering diverse culinary experiences.
Leisure & Business
On-site facilities include a 24-hour front desk, laundry services, and concierge services. For leisure, guests can enjoy the proximity to local entertainment venues, including live music at The Van Buren located just across the street. The hotel also provides free self-parking, making it suitable for both leisure and business travelers.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Security
- Baggage storage
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
Business
- Fax/Photocopying
Spa & Leisure
- Garden area
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Garden furniture
Media
- Flat-screen TV
Location
Reviews and Ratings
My stay at this hotel was a mixed experience. The location was excellent, close to the town center and the Memorial, but the surrounding neighborhood felt a bit unsafe. The service was top-notch, with a warm welcome and prompt room service, yet the dining options, especially for vegetarians, were limited during busy times. The rooms, although clean and spacious, were let down by some outdated decor and the challenge of getting an extra blanket on a small tray. Overall, a good value for money stay with some drawbacks to consider.
The hotel is tucked away in a small garden outside, which creates a peaceful ambiance despite being in a bad part of town. While the decor may be outdated, the rooms are quite spacious and come with decent amenities, as well as a great HD TV. The price is a steal for being near downtown and memorial park, but it might not be the best choice for those looking for a modern stay.
The hotel has some positives, like decent amenities in the rooms and welcoming service that accommodated my early check-in request; however, the dirty stained carpets and difficulty getting an extra blanket were a downside. It is in a bad part of town for events held in the convention center, but very close to downtown with great restaurant options under $100.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, though a bit small. The service was welcoming, and they accommodated my early check-in request. The location was convenient for events at the convention center and near good restaurants. The dining experience, especially for vegetarians, was satisfactory. The facilities met my expectations, though nothing extraordinary.
I stayed at the hotel and had a decent experience overall. The service was welcoming and they accommodated my early check-in request. The room had a great HD TV, but the outdated decor and dirty stained carpets were a letdown. The location was convenient for events at the convention center and had good restaurant options, although it was in a bad part of town. The dining experience offered succulent organic chicken for vegetarians, but it could get busy during peak times.
The hotel is conveniently situated near the city center in the Az State University area, making it ideal for those attending events at the convention center or looking to explore good restaurants in the vicinity. While the rooms feature a great HD TV, the outdated decor and dirty stained carpets on a small tray can be off-putting. The service was top-notch, they even accommodated my early check-in request. However, the location being in a less favorable part of town might not suit everyone's preferences.
The hotel's location is ideal for events at the convention center and exploring good restaurants. It's really close to everything in the historic Roosevelt area and downtown, but the surrounding neighborhood might not be the best. The service was welcoming and accommodated my early check-in request; room service was convenient. The dining experience for vegetarians was good, although it could get busy. The rooms have a great HD TV and decent amenities but suffer from outdated decor and dirty stained carpets. The facilities are adequate, offering everything you need, albeit with some room for improvement in maintenance.
My stay at the hotel was a mixed experience. The rooms were clean and comfortable, but the outdated decor and dirty stained carpets were a downside. The service was welcoming, and they accommodated my early check-in request. The location was convenient for events at the convention center but not the best part of town. The dining options were limited, especially for vegetarians, but the risotto was good.
The hotel is in a convenient location for events at the convention center and good restaurants, although it's in a less desirable part of town. The rooms are equipped with decent amenities but have small trays that are difficult to use and dirty, stained carpets. The staff provided a warm welcome and accommodated my early check-in request, but room service could be improved. The hotel is located in a small garden area outside, ensuring everything looks clean. There are nearby dining options, including a Chinese restaurant and several local eateries. The price seems reasonable for the overall experience, but additional blankets come with an extra charge.
I found the hotel to be right in the heart of downtown, making it convenient for my event at the convention center. The rooms had a great HD TV with decent amenities, but it was a bit tricky to find an extra blanket, as they were placed on a small tray that was hard to reach.
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